Frequently Asked Questions

1. Where is KOR Off-Road located?

We’re right here in Charlotte, NC—next to Keffer Chrysler Dodge Jeep Ram. When you visit, you’re welcome to park anywhere on-site. Our physical store is open now, and our online shop is live at KOROffRoad.com.

2. When is the Grand Opening?

Our official Grand Opening Celebration is September 27. Expect exclusive promotions, giveaways, and community fun. Sign up for our newsletter so you don’t miss the details.

3. Do you only sell Jeep parts?

Not at all! While we love Jeeps, KOR Off-Road is built for any rig, any budget, every adventure. We carry parts and accessories for Jeep, Bronco, Toyota, trucks, and more.

4. What kind of products do you sell?

You’ll find lift kits, wheels, tires, bumpers, armor, lighting, audio, recovery gear, overlanding essentials, and more—everything you need to make your rig adventure-ready.

5. Do you offer installation services?

Right now, we’re focused on delivering top-quality parts and accessories. Installation services may be added in the future—stay tuned for updates.

6. Do you offer financing?

Yes, absolutely. See our team for more details on financing options that can help make your build happen.

7. How can I stay up to date on new products and events?

The best way is by joining the KOR Crew newsletter. You’ll get updates on new arrivals, exclusive offers, and upcoming events straight to your inbox.

8. Do you ship outside Charlotte?

Yes! Orders placed online can be shipped directly to your door. Shipping options and costs will be shown at checkout.

9. What is your return policy?

If you’re not completely satisfied, you can return most items within 30 days in their original condition. Just reach out to our team and we’ll guide you through the process.

10. Can I visit the store now?

Absolutely. Our physical location is open and ready for visitors. Stop in, check out our products, and meet the KOR crew anytime during store hours.

11. How do I contact you?

You can call, email, or fill out the form on our Contact Page. We’re here to answer questions about products, orders, or events.